Privacy
Policy
Privacy and Personal Data Protection Policy
Last updated: 17/12/2025
Protecting your personal data is a priority for SUBNOMY (hereinafter 'Ziqy' or 'We').
This Privacy Policy aims to inform you about how we collect, process and protect your personal data when you browse our website ziqy.co (the 'Site'), in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Data Controller
The data controller is:
- SUBNOMY
- Simplified Joint Stock Company (SAS)
- Registered Office: 33 Rue des Bordeaux, 94220 Charenton-le-Pont
- GDPR Contact Email: privacy@ziqy.co
What data do we collect?
When you use the Site, we may collect the following categories of data:
- Identification and contact data: Name, first name, professional email address, phone number, company name.
- Professional data: Job title/Position, company size or industry sector (if provided in our forms).
- Connection and browsing data (via Cookies): IP address, browser type, pages visited, origin (traffic source), site interactions.
This data is collected when you fill out a form (demo request, white paper download, newsletter) or via cookies placed during your browsing.
Why do we use your data?
We only process your data for specific purposes and on a valid legal basis:
| Processing purpose | Legal Basis (Why do we have the right?) |
|---|---|
| Demo requests and commercial contact management (Respond to your request, qualify your need). | Legitimate interest (B2B prospecting) and/or Pre-contractual measures. |
| Newsletter and expert content delivery (White papers, case studies). | Consent (which you can withdraw at any time) or Legitimate interest (if you are already a customer). |
| Chat / Online support management (Live responses via Pipedrive). | Legitimate interest to provide you with assistance. |
| Site improvement and statistics (Audience analysis via Google Analytics). | Consent (via the cookie banner). |
| Targeted advertising and Retargeting (Display of Ziqy ads on LinkedIn, Google, Facebook). | Consent (via the cookie banner). |
Who has access to your data?
Your personal data is strictly confidential. It is accessible only to:
- Internally: SUBNOMY teams (sales, marketing and technical teams) who need to know for their missions.
- To our technical service providers (Subcontractors): We use trusted third-party tools to operate our service.
Here is the list of our main subcontractors:
- Site hosting: Vercel (USA/Global) – Hosting configured on secure servers.
- CRM and Chat: Pipedrive (Estonie/USA) – Customer relationship management.
- Statistics & Analytics: Google Analytics 4 and Google Tag Manager (USA).
- Advertising platforms: Google Ads, LinkedIn (Microsoft), Meta (Facebook).
- Cookie management: Cookiebot (Danemark).
Data transfers outside the European Union
Although SUBNOMY favors storing your data on servers located in Europe, some of our service providers (Vercel, Google, Pipedrive, Social Networks) have their headquarters in the United States.
In this context, technical data transfers may take place. SUBNOMY ensures that these transfers are framed by appropriate safeguards, including:
- These providers' adherence to the Data Privacy Framework (DPF) (EU-US data protection framework).
- Failing that, the signing of Standard Contractual Clauses (SCC) from the European Commission.
Retention period
We keep your data only for as long as necessary for the purposes pursued:
- Prospects (Leads): 3 years from your last contact (e.g., demo request, email click).
- Customers: Throughout the duration of the contractual relationship, then archived according to legal obligations (5 years).
- Cookies: Cookie lifetime is limited to a maximum of 13 months.
Your rights
In accordance with regulations, you have the following rights regarding your data:
- Right of access and rectification (know what we have about you and correct errors).
- Right to erasure (right to be forgotten).
- Right to object (particularly for commercial prospecting and newsletters).
- Right to restriction of processing.
To exercise these rights, simply contact us at the following address: privacy@ziqy.co
You also have the right to lodge a complaint with CNIL (www.cnil.fr) if you believe your rights are not being respected.
Cookie management
During your first visit, a Cookiebot banner allows you to accept or refuse non-essential cookies.
We use in particular:
- Analytical cookies (Google Analytics): To measure audience.
- Advertising cookies (LinkedIn, Facebook, Google Pixels): These trackers allow us to offer you relevant content on these platforms after your visit to our site (Retargeting).
You can change your preferences at any time via the cookie management module accessible at the bottom of the Site page.
Questions about your data?
Our team is available to answer any questions regarding the protection of your data.
Contact us