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Rental Business

Clothing Rental: Key Challenges and Strategic Levers

8 min read

Clothing rental is emerging as a sustainable alternative to fast fashion. This market, valued at $6.2 billion globally, shows an annual growth of 9.64%. It embodies a shift in behavior where usage takes precedence over ownership.

Key Market Figures

  • $6.2 billion: global market value
  • 9.64%: annual growth
  • 66% of French consumers ready to adopt this model
  • Only 2% have already tried rental

In France, 66% of consumers say they are ready to adopt this model. However, only 2% have already rented clothing for a specific occasion, and 1% have subscribed to a rental service.

This contrast highlights the challenges and opportunities for brands. The circular economy is gaining ground, driven by environmental and economic concerns.

For retailers, integrating rental can strengthen their attractiveness and diversify their revenue streams. However, obstacles remain.

What are the stakes of this model? How can it be implemented without cannibalizing sales? Analysis of a market in full transformation.

Market Status and Current Trends

A Market in Full Development

The clothing rental market follows a trajectory similar to that of Vinted a few years ago. Once marginal, second-hand has now become a shopping reflex. Rental could experience the same rise.

Forecasts predict 11% annual global growth. In France, 18% of consumers have already rented a product in the past year, across all sectors. This adoption remains moderate, but reflects an underlying trend.

The competitive landscape is evolving. Specialized players like Le Closet (monthly subscription) or Une Robe pour 1 Soir (luxury rental) now compete alongside ready-to-wear brands testing this model.

Some historical retailers, like Kiabi and Ba&sh, are experimenting with rental to capture customers seeking flexibility and sustainability.

Who Are the Rental Consumers?

Consumer motivations vary, but three key factors emerge: economy, flexibility and environmental impact. In a context of inflation, rental allows access to quality clothing without significant financial commitment.

66% of French consumers declare themselves ready to rent, but adoption remains low. Only 2% have already rented clothing, and 1% have subscribed to a rental service. This gap is explained by psychological barriers and lack of habits.

Consumer ProfileKey Data
Dominant GenderWomen (majority)
Main Age Group55-64 years
Available BudgetHighest of all age groups
Motivation #1Savings on special events
Motivation #2Environmental impact

The user profile shows a predominance of women, particularly those aged 55 to 64, who have the highest budget. This data is essential for brands looking to structure their offering.

To attract a wider audience, it is crucial to adapt services and democratize usage beyond exceptional events.

Advantages of Clothing Rental

Benefits for Consumers

Clothing rental offers an attractive alternative to traditional purchasing. It provides access to more accessible fashion, while encouraging responsible consumption.

Economic advantages:

  • Access to designers and luxury for a fraction of the price
  • Significant reduction in clothing expenses
  • Budget flexibility for special events

Optimized customer experience:

  • Eco-friendly dry cleaning included in most services
  • Damage insurance for worry-free use
  • Regular wardrobe renewal without clutter

Positive Environmental Impact

Rental helps reduce textile waste and extends clothing lifespan. In a context where fast fashion dominates, this model limits overproduction and contributes to a sustainable circular economy.

Opportunities for Brands and Retailers

For retailers, clothing rental represents much more than a trend. It's a strategic lever to diversify revenue and attract new consumers.

This model allows monetizing dormant inventory. Rather than selling unsold items at reduced prices, brands can offer them for rent and make each piece profitable in the long term. Some retailers have already successfully integrated this model, combining sales and rental to maximize product value.

Strategic advantages for brands:

  • Revenue diversification: new complementary financial stream
  • Unsold inventory monetization: valorization of dormant stock
  • Enhanced customer loyalty: continuous relationship with customers
  • Brand image: sustainable and responsible positioning

Customer loyalty is another key advantage. Rental encourages a continuous relationship between brand and consumer. By frequently renewing pieces, users stay engaged and discover new collections.

Finally, offering rental services strengthens brand image. Consumers are increasingly sensitive to environmental issues. A company that embraces a sustainable approach attracts customers concerned about their ecological impact, while differentiating itself in the market.

Barriers to Clothing Rental Adoption

Psychological and Practical Obstacles

Despite its numerous advantages, clothing rental faces several psychological and logistical barriers.

Main Identified Barriers

  • Hygiene perception: reluctance to wear previously used clothing
  • Cultural habits: ownership perceived as a guarantee
  • Logistical constraints: return deadlines and delivery waiting times

One of the main obstacles remains hygiene perception. Many consumers hesitate to wear previously used clothing, even though dry cleaning is systematically included.

Paradoxically, this fear is less present in the second-hand market, even though used clothes don't always receive the same treatment.

Consumption habits also play a major role. Buying clothing remains a culturally ingrained reflex. Ownership is perceived as a durability guarantee, while rental is often associated with exceptional events.

Logistical constraints are another significant barrier. The need to return items within specific deadlines or wait for delivery can discourage consumers accustomed to the immediacy of purchasing.

For rental to become a habit, it's essential to simplify these processes and offer a smooth user experience.

Rebound Effect Risks and Ecological Limitations

While clothing rental fits into an ecological approach, it is not exempt from limitations.

Studies show that rental can generate a rebound effect. By facilitating access to numerous pieces, it may encourage consumers to consume more frequently, thus canceling out part of the environmental benefits.

Moreover, the logistics associated with rental has a significant impact:

  • Item transportation (round trip)
  • Systematic maintenance and cleaning
  • Multiple packaging
  • Carbon footprint sometimes higher than a single purchase

Conditions for Positive Impact

For rental to establish itself as a truly sustainable alternative, companies must adopt a comprehensive approach: eco-responsible transport, less energy-intensive cleaning methods, and efficient product lifecycle management.

Integration Strategies for Companies

Viable Business Models

Adopting clothing rental involves choosing an adapted business model. Two main strategies stand out: monthly subscription and one-time rental.

ModelMonthly SubscriptionOne-time Rental
PrincipleAccess to X pieces/monthRental for specific event
AdvantagesLoyalty, recurring revenueHigh margin, fewer constraints
Target AudienceDaily wear, evolving wardrobeEvents, luxury, ceremonies
Stock ManagementConstant rotationEvent-based management

Subscription allows customers to access a certain number of pieces each month for a recurring payment. This model promotes customer loyalty, offers financial visibility to companies, and encourages stock rotation.

It works particularly well for everyday clothing or evolving wardrobes.

One-time rental, on the other hand, is ideal for specific events. It meets the needs of consumers looking for exceptional outfits without wanting to invest in a purchase. This format is widely adopted in luxury or ceremonial clothing.

Each model has its advantages and must be aligned with the brand's overall strategy. Some retailers combine both approaches to broaden their offering and capture different customer segments.

Avoiding Sales Cannibalization

One of brands' main concerns is that rental will reduce their sales. However, when well integrated, it can instead complement the existing offering and generate new commercial opportunities.

Anti-cannibalization strategies:

  • Product differentiation: exclusive rental collections
  • Segmentation: limitation to certain ranges
  • Cross-selling: encouraging complementary purchases
  • Coherent pricing: rental/purchase balance

Clear differentiation between products for sale and those for rent is essential. Brands can, for example, offer exclusive rental collections or limit this service to certain product ranges.

This avoids direct competition with high-priced items.

Cross-selling Opportunity

10% of rentals result in impulse purchases, thus boosting overall revenue. A customer who rents an item may be encouraged to buy other complementary pieces.

Finally, coherent pricing plays a key role. Rental must be attractive without making purchase less interesting. A well-thought-out strategy maximizes revenue while meeting consumer expectations.

Necessary Technologies and Infrastructure

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